The Operating System

How agentic workflows run in Software Factory

Software Factory gives AI agents the structure they need to do real work: context, tools, permissions, workflow state, human approvals, policy gates, audit logs, and evidence. It is the runtime and control layer for software and business execution.

runtime.architecturelive
01
Inputsideas · tickets · documents · incidents
02
Context Enginerequirements · architecture · code · policies
03
Agentic Teamthe right AI specialists for the work
04
Tool & Integration Layerrepos · ticketing · CI/CD · CRM · APIs · MCP
05
Trust & Control Planepermissions · approvals · budgets · audit
06
Workflow Runtimestate · retries · exceptions · handoffs
07
Validation & Evidencetests · scans · gates · evidence bundles
08
Systems of Recordrepos · trackers · CRMs · dashboards
The operating model

Seven moves, every workflow

Inputs become outcomes through the same governed sequence — repeatable across software delivery, security, knowledge, growth, and business operations.

01

Capture inputs

Ideas, tickets, documents, emails, incidents, customer questions, compliance changes, market signals, and process descriptions all enter the same intake.

IdeasTicketsDocumentsIncidentsCompliance change
02

Build context

Software Factory collects the knowledge needed to act before anything runs.

RequirementsArchitectureCodebasePoliciesHistorical decisions
03

Assign agents

The operating system selects the right specialists for the workflow stage.

Product ManagerArchitectDeveloperQASecurityCompliance
04

Execute with tools

Agents act through approved connectors — never raw, never unscoped.

RepositoriesTicketingCI/CDCRMsDatabasesAPIsMCP tools
05

Govern actions

Every action is bounded by policy before it touches a system of record.

PermissionsPoliciesApprovalsBudgetsRate limitsAudit logs
06

Validate work

Nothing is accepted until it passes the gates and review.

Tests runSecurity scansPolicy gatesHuman reviewEvidence
07

Learn continuously

Signals from production feed the next cycle of the loop.

User feedbackIncidentsFailed testsSupport questionsCost data

See the Foundries that power each workflow